Install CS5 on your primary hard drive, not a networked or cloud drive. For best results, run the Adobe Cleaner tool to wipe all traces of old Adobe products from your system.ģ.
In any case, my question is this: How can I transfer my license to this new Windows install/SSD when the original is inoperable?ġ. I don't know what that's about, but I assume it's maybe not connecting as it should due to lacking support? If I intentionally put in a wrong password I get the standard 'password incorrect' message so. When I reinstall on the new hard drive, it gives me the option to sign into my Adobe account, but for whatever reason when I type in my password it tells me it must be 'between 6 and 12 characters in length,' which it is. I still have the original installation disk and serial number, and the product is tied to my adobe account, but the original drive it was installed on won't recognize at all, so I cannot deactivate through the application itself. I've been in the middle of a long ongoing project and badly need access to Photoshop for consistency in that project, so losing this is a really big deal. My SSD gave out last night, taking it with several programs, including a student license to Adobe Creative Suite, which includes Photoshop CS5.
